Job Description
3rd Line IT Technician / Third Line Support
Location: Flintshire, UK
Permanent
Salary: £30,000–£40,000 pa
Our client, a growing IT services provider based in Flintshire, is seeking a skilled and enthusiastic 3rd Line IT Technician / Third Line Support to join their team. This is a fantastic opportunity for an IT professional with a passion for problem-solving and project work to make a real impact while developing their skills and career in the ever-changing tech industry.
ROLE
The successful3rd Line IT Technician candidate will provide high-level IT support to a range of business clients, working on diverse systems and projects.
* Delivering 3rd / third line IT support for business clients across various systems.
* Supporting Microsoft Exchange environments, both onsite and 365.
* Managing and troubleshooting Microsoft Server installations.
* Providing expertise in Microsoft 365 products and backup solutions.
* Handling advanced desktop support and resolving helpdesk queries.
* Diagnosing and troubleshooting a wide range of technical issues.
* Contributing to IT projects, including planning and implementation.
YOU
* Previous experience in a similar IT support role, preferably supporting multiple businesses.
* Strong troubleshooting and fault-finding skills across diverse IT environments.
* Proficiency in Microsoft Exchange, Microsoft 365, and backup solutions.
* Advanced skills in desktop support, helpdesk queries, and onsite assistance.
* Confidence in project management and handling complex IT challenges.
Benefits:
This is a permanent, full-time role offering:
* A competitive salary of £30,000–£40,000 per year (depending on experience).
* Company benefits, including team events, on-site parking, a pension scheme, and a day off for your birthday.
* Monday to Friday working hours (8:30 AM – 5:30 PM), providing a great work-life balance.
Please note: This is a fully onsite position based in Flintshire. Hybrid or remote working is not available.
Interested in the 3rd Line IT Technician / Third Line Support role?
If you’re ready to take the next step in your IT career and work on exciting projects with a dynamic team, apply today!