Our client is recruiting for an Apprentice Network Engineer to join their team in Portsmouth.
Our Level 4 Network Engineer apprenticeship programme that we are offering, will allow you to kick- start your career in an industry that is constantly evolving, dynamic and transformational.
The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way!
The Company
‘We are looking for an individual to join our dedicated NOC team. You will play a vital role in the delivery of our network to customers and be a key player in creating a clear network strategy and deliver projects to support business initiatives. We need someone who is highly motivated, with a demonstrated networking background combined with a passion for problem solving and providing excellent customer service.
We are a leading high-quality IT channel-focused Internet Service Provider with a large national Dark Fibre network. We give our clients access to one of the most diverse and resilient networks in the UK and provide; Ethernet Connectivity, Broadband, specialist Cloud Solutions and Data Centre Colocation.
We are driven by employees that want to learn, build a career path and achieve.’
The Position
Job Title: Apprentice Network Engineer
Apprenticeship Course: Level 4 Network Engineer
Apprenticeship Duration: 15 months + EPA
Location: Portsmouth, Hampshire
Working Hours: Monday to Friday, 9am-5:30pm
Salary: £16,000 - £21,000 per annum (Dependant on skills)
Requirements
Role and Responsibilities
• Provide operational support including configuring, installing, maintaining and troubleshooting the network’s infrastructure;
• Physical and remote support of our data centre and exchange network;
• Design, configure and deploy complex customer solutions and ensure that the customer’s requirements are met;
• Proactively initiate projects that build a smart, resilient and secure network which enables the business to work in a more efficient and protected way;
• Take ownership of complex investigations and escalated service desk tickets to ensure that customer’s requirements