Senior Quality Engineer provides Quality guidance to the Business ensuring compliance with all relevant standards. Supports the Business and Customer in all Quality aspects, both current and new production, with a focus on Quality, Cost and Delivery.
Key responsibilities include:
* Health, Safety and Environment: Ensure all behaviours and activities are in accordance with Company Health, Safety and Environment policies and procedures
* Customer Complaint Resolution: Responsible for all aspects of complaint resolution including customer/internal communication, root cause analysis and corrective action implementation
* Audit: Conduct internal audit to the required standards, support/host external audit and customer visits, complete/support non-conformance reports and implementation of corrective actions
* Workshop Support: Lead MRB activity, Drawing/Standard interpretation and disposition, maintenance/update of route cards and supporting documentation
* Supplier Quality: Support supplier audit and surveillance, raising of complaints, supplier communication, update of Approved Supplier List, supplier selection process
* NPI: Responsible for all quality aspects of New Product Introduction including use of appropriate tools where required, production of First Article Inspection Reports, customer communication, resolution of issues, creation of route cards and supporting documentation
* Process Improvement: Conduct data analysis, support selection of improvement activities, lead and support application of appropriate improvement toolset
* QMS: Support the management and update of the company Quality Management System. Ensure all business activities are conducted in accordance with the QMS
* Training: Provide training to colleagues and customers when required
* Business Systems: Support the implementation, development and use of company systems as required
* People Management: Ability to train, motivate and support the team and lead by example
Requirements:
* Ability to work as part of and lead a team
* Excellent verbal and written communication skills
* Excellent interpersonal skills – able to communicate at all levels both internally and externally
* Ability to self-manage and prioritise workload
* Continuous Improvement mindset with effective analytical and problem-solving skills
* Degree level qualification in an engineering/quality discipline or relevant experience
* Experience within defense/aerospace manufacturing is preferred