Job Description
Assistant Manager
Are you a detail-oriented professional with a passion for property management and delivering excellent customer service? We are seeking an Assistant Manager to join our team in Redhill. This role is ideal for someone with strong administrative skills, a customer-focused mindset, and ideally experience in residential property viewings. As an integral part of our team, you’ll support the management of a modern, build-to-rent property portfolio and help create a first-class living experience for our residents.
Key Responsibilities
1. Customer Service: Be the main point of contact for residents, handling queries, addressing concerns, and ensuring a positive resident experience.
2. Viewings and Leasing: Coordinate and conduct property viewings for prospective tenants, providing information on our build-to-rent properties and leasing terms.
3. Administrative Support: Manage administrative tasks, including lease processing, renewals, and move-in/out paperwork, ensuring records are accurate and up-to-date.
4. Resident Onboarding: Assist with the onboarding of new residents, ensuring all documents are processed efficiently and their move-in experience is seamless.
5. Property Inspections: Carry out regular property inspections to ensure properties are well-maintained, ...