About Us
The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great hospitality. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We recently were awarded Employer and Tourism Award from Visit Scotland for the North East Region which is a testament to our people practices.
We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance line and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.
A career at Old Course Hotel, what’s not to love?
About the role
Our sociable, friendly and welcoming Human Resources Team are currently recruiting an HR and Recruitment Coordinator to join them. This is an exciting new opportunity not to be missed! Led by our Human Resources Director, you’ll provide administrative and professional support to the team and wider business.
Duties and Responsibilities
1. Maintain an open-door policy, with a positive lead by example approach. Being the first point for the Human Resources function. You will be required to triage all enquiries to the appropriate area.
2. Develop a thorough understanding of company and policies and procedures and assist with communicating to all associates.
3. Responsible for the HR and Recruitment mailbox to be the initial contact and filter all enquiries as required. All emails should be resolved within 24-48 hours with consistent and clear communication with associates.
4. Responsible for the coordination of the recruitments adverts being published as per the recruitment policy and procedure for the appropriate positions. You will receive support from the HRBP’s and for more senior roles the DIR – Human Resources.
5. Produce weekly, monthly, and quarterly HR reports and complete HR Metrics on a monthly basis. Provide ad-hoc reporting requirements when requested and communicate to relevant audience.
6. Assist the HR Department with monthly reporting of absence, ensuring all return-to-work documentation is successfully completed and reporting trigger points to the relevant HRBP for their designated area.
7. Coordinate timely reporting of probationary period review dates, in addition to administering successful completion of probationary period and probationary period extension letters in line with Company policy.
8. Coordinate and administer staff taxi policy.
9. Support the HR Department in the distribution and follow up of annual Company Corporate initiatives Annual Ethics Refresher Training and Associate Appraisals and PDP’s. This is not exhaustive and to include any other support requested.
10. Coordinate, evaluate and improve all HOME monthly activities including all visual items.
11. Responsible for the administration of the associate benefits programme, HOME Reward & Recognition Programme, Birthdays, Anniversaries, Love 2 shop vouchers and ordering of resources.
12. Work in partnership with the HRBP to ensure an accurate record of staff accommodation allocation is maintained at all times and issues and changes are reported to relevant departments ( Housekeeping, Maintenance, Payroll) in a timely manner. Responsible for the coordination of Welcome Packs and Hampers, in addition to the control of Access Keys for new arrivals and external suppliers. Coordinate and conduct inspections of staff accommodation.
13. Raising Purchase Orders and Invoice processing – ensure all paid to due date and in line with company policy.
14. Thorough understanding of Quinyx system – first point of associate contact for related matters regarding the system.
15. Responsible for creating all contract packs to include all necessary documentation and information for new non-exempt associates and all pre-employment checks for prospective associates including verified right to work and allocation of FLOW.
16. Responsible for the preparation of all, termination, promotion, and transfer letters.
17. Ensure accurate and timely SAP system updates in respect of new starts, promotions and leavers and conduct regular audits to ensure accuracy of compensation data between SAP and Payroll systems and conduct regular SAP system spot checks to ensure integrity of HR data.
18. Coordinate exit interviews with the departments for all permanent associates and carry out exit interviews for casual interviews with over 12-month service.
19. Arrange and organise induction dates and all necessary new hire administration including name badges, handbooks, KO numbers, tax forms, photo & ID cards.
20. Advise managers on pay and other remuneration issues, including: promotion, benefits, and provide maternity and paternity advice in line with Employment law and Kohler Company policy in the absence of the Snr HRBP and HRBP.
About You
We are looking for an enthusiastic and positive individual to join our award-winning Human Resources Team. You will be a competent HR Administrator who is looking for career advancement or an established HR Coordinator who has experience working within a HR Team or Recruitment role.
Excellent IT experience in Microsoft packages such as Excel, Word, PowerPoint, Microsoft Office, Google Forms (desirable)
First class communication, problem solving, and interpersonal skills required.
Excellent attention to detail and accuracy in all tasks performed – essential.
A proven track record in strong administration skills with strong system and analytical skills
Ability to work under pressure in a busy office environment.
Gracious and friendly manner
Ability to present as an ambassador for the resort.
Highly organised and methodical in their approach
Ability to plan and prioritise workload.
A strong team player
Ability to proactively continuously improve procedures.
Salary
This is a permanent opportunity working 40 hours per week, Monday to Friday from 9 to A competitive salary of £27,000 -£28,000 gross per annum is offered along with hybrid working (one day working from home) and range of associate benefits.
Job Types: Full-time, Permanent
Pay: £27,£28, per year
Benefits:
21. Canteen
22. Company events
23. Company pension
24. Discounted or free food
25. Employee discount
26. Free parking
27. On-site gym
28. On-site parking
29. Sick pay
30. Store discount
31. Work from home
Schedule:
32. Monday to Friday
Education:
33. A-Level or equivalent (preferred)
Experience:
34. HR: 2 years (required)
Licence/Certification:
35. Driving Licence (required)
Work Location: Hybrid remote in St. Andrews