Pret A Manger TeamMember
A Pret TeamMember or Team Member Star works as part of a team in a Pret shopin the kitchen front of house anddelivery.
They areresponsible for creating an efficient & welcomingenvironment engaging and wowing our customers and producing greatquality Pretfood.
Key focusesfor the role are teamwork 6 key points of service 6 key points ofproduction cleanliness andproductivity.
TM/TM*Keyresponsibilities
RightPret People: TeamWork
* To maintain goodrelationships with all of the shops team.
* Totake on jobs to balance workload acrossteam.
* To work in any area FOH and Kitchen asrequested by your manager (Hot Food Coffeeetc)
* To work together to ensure the FOH andKitchen and delivery business is the best it canbe.
* To have a good knowledge of Pret standardsin all areas of the shop.
* To understand theimportance of the Hot Chef and Barista roles and have completed thetraining in these areas as outlined in the TM* trainingplan.
* TM Star:To be an Ace in Place withinyour shop team. To act as a role model to other TMs demonstratinggood Pretknowledge.
AmazingService: 6 Key Points ofService
* To alwaysfollow the 6 Key Points of Service.
* To servecustomers efficiently politely and quickly in an engagingmanner.
* To take the time to respond tocustomers needs delivering outstanding and amazingservice.
* To complete F/O to Pret standardsmaintaining beautiful Langars merchandising and seatingareas.
* To bust queues through speed of serviceand calling to customers.
* To wear a clean andimmaculate uniform at all times whilst onshift.
* To ensure products are presented in bagsor on trays according to Pretstandards.
* TM Star:To consistently have highperformance in till speed andaccuracy.
DeliciousFood & Drink: 6 Key Points ofProduction
* To createdelicious food according to Pret standards in an efficient safeenvironment.
* To always follow the 6 Key Pointof Production.
* To ensure stock is rotated andused according tostandard.
Well LovedShop: Cleanliness and Health &Safety
* To complete theIntroduction to Pret course (classroom London workbook UK Regions)and pass the Pret Food Hygiene test
* To adhereto all aspects of kitchen health & safety and food safetyin accordance with Pret standards.
* To informthe shop management team of any safety concernsimmediately.
* I am responsible for ensuring Ifollow Food Safety Standards; and for the Health and Safety of myteam and customers. I complete all training to enable me tounderstand the Pret standards and safety processes I must follow. Iensure I follow these processes at all times.
* Iimmediately tell my Manager when I believe standards or processesare not being met.
ShopProfitability:Productivity
* Tocomplete and pass all TM and TM* training in a timelymanner
* To adhere to financial standards ontills.
* TM Star:To consistently have highperformance in bench productivity while maintaining good MTSquality