The Tern Veterinary Group, Newport, Shropshire, West Midlands
At Tern Vets, we pride ourselves on delivering exceptional veterinary care and outstanding client service. We are excited to offer a rare opportunity for a motivated and dynamic individual to join our leadership team as our new Practice Director, helping us to continue our growth and ensure the highest standards of care at our Newport and Market Drayton practices.
Take the next step in your career
As the Practice Director, you will play a vital role in the development and management of our practice. You will collaborate closely with our clinical teams and Clinical Lead to drive business growth, manage finances, and oversee marketing and HR activities. Your responsibilities will also include leading and inspiring our team, promoting continuous improvement, and ensuring that we deliver excellence in everything we do. You will work closely with the Area Director to maintain and enhance practice standards while managing the financial aspects of the practice, fully supported by our ops team. Your role will involve overseeing recruitment processes with the support of our Talent Team, managing staff schedules, holiday planning, and absences, and handling employee relations in collaboration with our people support team. You will conduct 1-2-1 meetings and annual reviews to support staff development, ensure the practice is well-maintained and compliant with health and safety regulations, oversee debt management, and ensure financial stability.
What you'll bring to our practice
This is a fantastic opportunity for a proactive and results-driven leader with at least five years of management experience, preferably within a commercial or service-driven environment. We are looking for someone with a proven track record of success, strong people skills, and the ability to motivate and influence others. A degree is preferred but not essential. What is essential is your passion, resilience, and ability to stay positive and focused, even in challenging situations.
* Excellent leadership and management skills.
* Strong financial acumen and business development experience.
* The ability to collaborate effectively while challenging the status quo.
* Emotional intelligence to understand and respond to the needs of others.
* A friendly, compassionate approach with a positive outlook.
Leading a team, you are proud to be a part of
At Tern Vets, we are proud of our supportive and collaborative work environment. Our practices in Newport and Market Drayton are equipped with modern facilities, and we are committed to maintaining a workplace where our team can thrive. We encourage continuous learning and provide opportunities for professional development.
As part of the IVC Evidensia network, we offer world-class veterinary care, delivered locally. Our global network of practices, hospitals, and referral centres collaborate to ensure healthy animals and happy owners. For our team members, we offer clinical independence, a genuine commitment to your well-being, incredible support and mentorship, and defined opportunities to develop. Be part of our vital network of skilled veterinary professionals and discover what it means to be part of the world’s best veterinary group for our patients and our teams.
Working pattern
This is a full-time 40hr/week position, offering a schedule with flexibility. You will have the autonomy to manage your own working pattern, ensuring you are present during key times across both our Market Drayton and Newport sites.
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary up to £55,000pa DOE, you will benefit from -
Work-life balance
* 6.6 weeks annual leave
* Additional holiday entitlement for your birthday
* Private medical insurance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to Work scheme
* Initiatives focused on employee wellbeing
* Employee Assistance Programme: 24/7 confidential helpline
* ULEV (Ultra Low Emission Vehicle) salary sacrifice scheme
Additional
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
* Pension – 5% Employee/3% Employer
* Discounted staff pet care
The Tern Veterinary Group, Newport
Audley Avenue, Newport, Shropshire, TF10 7BX, United Kingdom
Speak to Helen Paddison from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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