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Senior Event Registration Consultant
Date: Jul 26, 2024
Location: UK, Fleet, Office, EUROPE
Company: BCD
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
We are looking for a Senior Event Registation Consultant to join our growing Delegate Management project team. You will ensure first-class event delivery is met in a structured and timely manner and lead specific housing related projects. One minute you could be looking after bookings for 11,000 people in Toronto and next you could be looking after 500 bookings in Berlin.
You have great communication with clients and enjoy meeting and exceeding their expectations. You have the ability to take initiative, work under pressure, adapt to ever changing circumstances, as well as demonstrating a high level of comfort and accuracy with figures and numerical data. You will also have the ability and want to support with onsite events across the UK and overseas.
Sound like you? Read on!
As a Senior Event Registration Consultant, you will:
* Act as Lead in the smooth delivery of hotel project deliverables, ensuring client expectations are met
* Demonstrate a good understanding of hotel contracting and how to apply this to city wide projects
* Provide regular project reporting to the client on a daily basis
* Have an understanding of group hotel accommodation/reservations and utilise experience for contracting
* Create, oversea and implement project plans
* Research, recommend, negotiate and contract appropriate accommodation.
* Be client facing
* Problem solve and communicate information to internal and external stakeholders including clients and suppliers
* Mentor and support new recruits as requested
* Have the ability and want to travel onsite as required to support events (both in the UK and overseas).
* Project management in a meetings & events environment.
* Demonstrating hotel front office or reservations experience.
* Showcasing your client and delegate facing experience.
* Demonstrating a high level of comfort and accuracy with figures and evaluate numerical data with experience of basic IT programs.
* Communicating with a calm, proactive and collaborative approach.
* Juggling multiple priorities, projects and tight deadlines.
You might also have:
Our Benefits for this role:
* Life Assurance x2 your annual salary
* Birthday day off
* Holiday Purchase Scheme - allowing up to 5 additional holidays days
* Discounted rates on Hotels & Travel
* Gym & Fitness Discounts
* Pension Scheme
* Company Sick pay
You should know:
* This is a hybrid role that requires 3 days a week in our Fleet office
* Our standard working hours are 9:00am - 5:30pm with an hour break
* You must have the ability to travel within the UK and overseas
* You must also have the right to work within the UK
How to apply:
Click apply now to be considered
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
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