TEMPORARY BEAUTY ADVISORLUXURY BEAUTY BRANDBLUEWATER SHOPPING CENTERTHE CANDIDATE
* Previous experience in beauty & retail- minimum 3 months
* Understanding of fragrance, beauty & cosmetics
* Well presented
* Well spoken in English
* Able to manage stress, adaptable and flexibility
* Teamworking skills
* Problem solving skills, sense of neatness and accuracy
* Full- time available (all days of the week)
* Must be available immediately
RESPONSIBILITIES:
* Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
* Is aligned to the style and to the Brand qualitative standards during the whole sales process and after- sales
* Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
* Receives and displays the products according to the established procedures
* Constantly maintains a tidy working place according to the Company guidelines
SALES:
* Is responsible for the sales process following the company standards
* Provides and maintains a high level of customer service
* Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
* Takes part in the store and department meeting
CLIENT MANAGEMENT AND CRM:
* Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
* Manages claims with the supervisor support
* Turns every touch point with customers into a positive situations, always promoting Brand image
* Communicates to the Management the collected information regarding clients
* Executes the follow up of clients’ requests
PRODUCT:
* Participates to all the product presentations (of all the product categories) done in the store
* Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
* Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
THE PACKAGE:
* Up to £13 per hour depending on experience (enhanced pay on Sundays & Bank holidays) + holiday pay + pension contributions
* Weekly pay Methods, with immediate start and flexible hours per week
* Opportunity to develop further and be considered for permanent opportunities
Group Video Interviews are being arranged immediately – please apply as soon as possible with your CV to be booked in.360 Talent London are a boutique recruitment firm, specialising in the high end retail & ecommerce sector. Follow us on LinkedIn, TikTok, Instagram and Facebook to stay updated with all of our latest job opportunities!