IT Asset Administrator
Location: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.
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Role Overview:
Leidos are seeking an IT Asset Administrator will work within the Business Operations team of Leidos CIO and will be tasked with supporting the management of Leidos’ hardware and software assets. The role will also require you to purchase hardware, software, and miscellaneous IT requirements.
You will undertake IT equipment lifecycle administration and reporting, conduct hardware and software license administration and maintenance renewals.
Key Responsibilities:
1. Develop understanding of, and competence in, IT Asset Management (ITAM), lifecycle, activities and processes
2. Administer goods-in process and associated asset tracking activities
3. Review hardware & software licensing, support and maintenance contracts with stakeholders and initiate appropriate actions as agreed with supervisor
4. Input license agreements into license management application system and maintain all required documentation
5. Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests
6. Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records
7. Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now)
8. Understand and adhere to corporate standards and processes
9. Perform all other duties and responsibilities as assigned or directed by their supervisor/manager
Required Skills:
10. Excellent verbal and written and numeracy skills
11. Strong customer service awareness
12. Understanding process governance
13. Good organisational skills, methodical and meticulous
14. Confident and self-motivated with a positive can-do attitude
15. Ability to work independently as well as in a team environment
16. Good Microsoft Office skills (primarily MS Word & Excel)
17. Flexibility and able to adapt to rapidly changing demands & priorities
Desired Skills:
18. Understanding of the IT Asset management life cycle
19. Understanding of Service Now or similar ticketing systems
20. Awareness of ITIL 4 processes
21. Understanding of Project Management principles
22. Power BI reporting
Clearance Requirements:
23. Clearance to Start BPSS
24. Clearance for Role BPSS
Intrigued? We’d love to hear from you...
What we do for you:
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
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Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Who We Are:
– we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
What Makes Us Different:
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can change.
Collaboration: having to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.
People: Leidos people from every background to be themselves and gives you the tools to learn new skills by. We believe that extraordinary people need opportunities to grow, to and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Original Posting Date:
2024-09-24
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.