Job IntroductionIn a NutshellWorking as part of the wider Housekeeping team, the Room Attendant will be responsible for maintaining the cleanliness and presentation of the hotel bedrooms.Role ResponsibilityLots to do but lots of funThe Room Attendant will be responsible for…Maintaining luxury standards of cleanliness and service at all timesGreeting guests when met in the course of the roleServicing guest bedrooms to our luxury standardsConstant communication with the Housekeeping SupervisorsReporting any maintenance work to be carried out in bedroomAppropriately dealing with guest property if left behind in guest roomsComply with all Health and Safety requirements of the roleWorking with cleaning chemicals in line with COSHH guidelinesThe Ideal CandidateAre you right for us?Our successful Room Attendant will have;An keen eye for detailThe ability to work, understand and adhere to luxury standardsThe ability to work alone and as part of a teamGood communication skills and a high level of spoken EnglishExceptional organisational skillsPhysical fitnessPackage DescriptionAnd now for the good stuff Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage.We operate a discretionary service charge system.Meals on duty provided for freeRecognitionsschemeAccess to our learning platform including great training and development programs.B Corp accredited and commitment to improving our People, Product and Planet.Free downloads to newspapers, magazines and booksAbout the CompanyAre we right for you? We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat. We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.