Are you passionate about providing exceptional customer service and making a real difference in patient’s lives? We are seeking a dedicated and enthusiastic individual to join our client’s Medical Team in Milton Keynes as a Part-Time Care Navigator.
We are looking for individuals who can maintain a calm and composed demeanour and enjoy engaging and assisting people. The flexibility to cover additional hours is essential for this role.
Monday to Friday:1:00 pm - 6:30 pm
27.5hrs per week
Temp to Perm - £11.44 per hour
This busy yet rewarding role offers the chance to play a vital part in our client's healthcare team, navigating patients to the right services and providing non-clinical advice. You'll be part of a supportive environment that values your contributions and encourages professional growth.
Key Responsibilities:
Booking appointments for patients, both face to face and over the phone
Using SystmOne (no experience required)
Dealing with general enquiries from patients and visitors efficiently and courteously.
Greeting patients, doctors, and visitors at Reception in a polite and friendly manner
Answering the telephone promptly and effectively
Making appointments using the computerised appointment system
Assisting with any other administration required
Manage repeat prescriptions.
Handling patient samples
What we’re looking for:
Previous experience in a customer service or receptionist role.
Have the capabi...