Role: Customer Service Advisor
Location: Colne, near Burnley
Permanent
Salary: £25,000-£26,00pa + bonus
I am recruiting for a well-established organisation in Colne who are seeking a permanent Customer Service Advisor to join their team ASAP.
Key responsibilities
Making outbound calls to existing business customers, providing excellent customer service and spotting opportunities
Generating leads for the sales team - the main duty of your role will be to do a service review with existing customers, and look for opportunities for upsell - this will then be passed to the sales team to close the deal
Developing excellent working relationships with the business customers
Liaising with customers via a number of communication channels, providing prompt correspondence
Discussing the company products in a knowledgeable and professional manner
Keeping the company database up to date and accurate
Working within a target driven environment
Always providing exemplary customer serviceThe ideal candidate will have the following skills, experience and attributes:
Previous experience working within a call or contact centre environment
Ideally some experience working in sales or a target driven environment - this role will be targetted
A motivated self-starter, who wants to pick up the phone and is ambitious and keen to make sales
Positive and professional demeanour
Able to work in a fast paced environmentIn return, you will receive:
A salary of circa £25,000pa-£26,000pa
Excellent company benefits
Great progression opportunities as the business are growing quickly
Working within a friendly and fun environment - culture is key here and the business is a fantastic place to work!Interested? Please click apply now and I will be in touch if your application has been successful