Job Overview
£40,000 doe Trafford Park
Have you worked extensively within Commercial vehicle sales within a service capacity and are seeking to go into management, or already working as a Service Manager and seeking a career move?
1. The Commercial Vehicle Service manager sells, develops and provides pro-active Technical, logistic, administrative and financial support for completion of sales orders
2. Gives support to the order management team and has contact with new and existing customers to provide a superior level of customer satisfaction
3. Follows up on sales made by the Sales department and conducts additional sales in his specialisation to the customer
4. Investigate and analyse the possible needs of customers and prospects in markets in order to provide service and develop/support sales in his specialization
5. Actively approach customers and prospects to sell and inform customers about new developments in product range
6. Support the internal order management team in regard to commercial and technical questions
7. Ensure correct provision of information in regard to administrative completions of sales orders, such as the processing in the ERP system
8. Monitor the inventory, forecast and supply chain in relation to the delivery times and inform the customer
9. Respond to complaints, ensuring provision of information to After Sales if necessary and following up on solutions
** Please only apply if you have experience of working as a Service Controller or Service Manager within the Commercial Vehicle distribution sector. **