An exciting opportunity awaits an experienced 2nd/3rd line IT Engineer in Swindon. The successful candidate will have a strong technical background and a passion for providing exceptional service and innovative solutions. You will troubleshoot and support BAU mainly; Server Management and EUC in a modern workplace environment using Intune, Azure, 365 and much more.
Client Details
Our customer is a reputable Building and Construction business located in Swindon. The company prides itself on its commitment to innovation and the provision of world-class services. This role is 5 days a week on site to support computer users with troubleshooting, projects and BAU.
Description
The 2nd/3rd line IT Engineer will:
* Provide second/third-line technical support, resolving complex issues and escalating when necessary.
* Ensure proper documentation of incidents and service requests.
* Maintain and troubleshoot hardware and software systems.
* Ensure the optimal performance of all IT systems and infrastructure.
* Collaborate with team members to develop and implement IT projects.
* Assist in the creation of operational procedures and policies.
* Provide training to staff on new technologies and systems.
* Stay informed about the latest trends in technology and business services.
Tech Stack:
1. Windows Desktop 10 & 11
2. Microsoft Intune &...