Prestige Skills are currently seeking an organised and detail-orientated scheduler of work and jobs to join our dynamic team.
This role is crucial in ensuring the smooth operation of our services by effectively scheduling tasks, managing resources, and providing comprehensive support to our team and clients.
Key Responsibilities:
* Coordinate and schedule tasks, assignments, and job orders, ensuring efficient allocation of resources and adherence to timelines.
* Maintain and update various databases and systems, including entering data, details, photographs and essential information accurately and promptly.
* Deliver outstanding customer service by addressing client queries and concerns through phone and email communications with professionalism and empathy.
* Ensure the internal database is up-to-date with incoming information and documents, utilising Microsoft Office (Word, Excel, and Outlook) proficiently.
* Manage communications with on-site engineers, monitoring their progress and addressing any issues that arise, ensuring smooth execution of tasks.
* Liaise with clients to gather all necessary job information, ensuring clear and effective communication between all parties.
* Handle stock ordering and monitoring, including comparing wholesaler prices, to support operational needs.
* Maintain an up-to-date work schedule and assist in document preparation and filing as needed.
* Support colleagues and contribute to team ef...