Job Description
Job Advertisement: Temporary Admin Officer
Location: RAF Benson, Wallingford
Pay Rate: £12.99 per hour
Contract Length: Until Mid December 2024
Brook Street is seeking a dedicated and organised Admin Officer for a temporary position with our Government client based in Aylesbury.
Key Responsibilities:
Provide support to RRU command and the clinical delivery team.
Engage in patient-facing interactions, handle email and telephone correspondence.
Manage appointment bookings and courses.
Proactively handle the appointment book and caseload.
Address general inquiries and liaise with external agencies to facilitate patient care.
Oversee the patient care pathway from referral to discharge.
Offer administrative support to a multidisciplinary team, requiring assertiveness and diplomacy.
Attend meetings and support quality improvement initiatives.
Regularly review and improve admin processes and Standard Operating Procedures (SOPs).
Collaborate effectively with team members, covering absences and training new starters.
Perform general office duties, including ordering stationery, scanning, shredding, photocopying, and filing (both paper and electronic on SharePoint).
Skills and Requirements:
Polite telephone manner and ability to remain calm in a demanding role.
Strong prioritization and multi-tasking skills.
High level of discretion and attention to detail, especially when handling confidential patient information.
Adaptable, able to implement new policies and practices as directed.
Proficient in Microsoft Office (MS O) 365 Suite and quick to learn new patient record and tracking software.
Application:
If you possess the skills and experience outlined above, we invite you to apply online. Join us in supporting a vital government service and making a difference in patient care.