Join us and help deliver the exceptional, every day.
Join Our Team as a Control Room Operator – £29, per Year!
Are you detail-oriented, proactive, and ready to make an impact in a fast-paced environment? We are looking for a Control Room Operator to join our dynamic National Operations Centre in Northampton. If you thrive under pressure, have a keen eye for detail, and excel in communication, this role could be the perfect fit for you!
What You'll Do:
1. Take Ownership of Tasks : You'll be responsible for ensuring that all shifts are accurately booked on, meeting our clients' staffing requirements. Your focus will be on clearing screens quickly and efficiently, ensuring that all relevant data is processed to the highest standard.
2. Monitor & Communicate : You'll actively monitor live screens, ensuring the correct allocation of control room staff, and communicate effectively with your team, Team Leaders, and senior managers across the business. Clear and professional communication is key to keeping operations running smoothly.
3. Process Management & Adaptability : In this role, you'll handle a variety of processes tailored to different clients. Your flexibility and ability to adapt will be crucial as you juggle multiple responsibilities in a high-pressure environment.
4. IT Proficiency : You'll utilise our company-wide systems to manage and track shifts, bookings, and other essential data. Strong IT skills are essential, as you'll need to enter and manage data accurately within the system.
5. Time Management & Reliability: Punctuality and reliability are critical. You'll need to arrive on time for each shift, ready to start work promptly, and manage your time effectively to balance multiple tasks and priorities.
What We're Looking For:
6. Attention to Detail: Precision in every task is key to maintaining the high standards our clients expect.
7. Strong IT Skills : You should be comfortable using various systems and software, with a quick ability to learn and navigate new tools.
8. Exceptional Communication : You'll need to be clear and professional in both verbal and written communication, especially when interacting with senior managers.
9. Ability to Work Independently & in a Team : While you'll often work independently to complete tasks, collaboration and following instructions are equally important.
10. Flexibility : Adaptability is essential in this fast-paced environment where priorities can shift rapidly.
Why Join Us?
11. Competitive Salary: Earn £29, per year, working an average of 42 hours per week on a 4-on, 4-off shift pattern.
12. Comprehensive Training: We provide full training to help you succeed in your role, with opportunities for professional development and growth.
13. Supportive Environment: Join a team that values your contributions, with a focus on teamwork and mutual support.
14. Make a Real Impact: Your role as a Control Room Operator is crucial to maintaining the smooth and efficient operation of our services, ensuring our clients receive the highest standard of service.
Apply Today!
If you're ready to take on a challenging and rewarding role as a Control Room Operator, we want to hear from you. Apply now with your CV and cover letter, and take the next step in your career with us.
Don't miss out on this exciting opportunity to join a team where your skills and dedication will be recognized and rewarded. Apply now!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.