Alliances front office coordinator

Alliances Front Office Coordinator

Newcastle, NE12 8BU

Salary: Starting at national living wage (£22,308), can achieve £27,000 - £30,000 with on track earnings

Working Hours: 37.5 hours per week

Shift Patterns: 7.5 hr shifts between 9am to 5:30pm, Monday Friday

Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank holidays.

Verisure Services are looking for Alliances Front Office Coordinator to join our Newcastle team in Quorum Business Park.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Job Responsibilities:

* Provide excellent customer service within the Alliances team

* Speaking to customers over the phone

* Establish and build rapport developing great customer service

* Dialling customers to arrange their installation appointment over the phone (outbound campaign)

* Answer customers queries