Are you looking for a role to be responsible to achieve daily individual sales and targets and
pro-actively maintain and develop the depot sales? If so, then this role is for you!
Key Responsibilities
Answer all incoming both internal and external telephone calls and take ownership of those calls
To promptly deal with customer orders received over the trade counter or via post, telephone or sales staff
Deal with online enquires and orders
To suggest appropriate product alternatives if applicable and to take advantage of all add on selling opportunities to maximise sales and profit whilst maintaining the highest levels of customer satisfaction and confidence
To be highly proactive in cultivating and achieving additional telephone sales, particularly during quiet periods
To nurture customer business covering all product ranges to achieve individual and depot profit
To be fully aware and adhere to the company policy on cash, cheque and credit card transactions received on behalf of the company
Strictly adhere to company credit control procedures
Complete all required administration accurately, effectively and on time
Order and store parts and monitor stock levels
Be familiar with the appearance and purpose of all parts and use catalogues and price lists to identify parts to meet customer requirements
Keep price lists up to date
Ensure all parts taken from stock to fulfil customer orders are invoiced before they are removed from the stores area, hence ke...