Job Description
Job Role: Property Transfer Customer Support Team Leader
Location: Torquay
Hours: 35 hours per week - Monday to Friday
At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Team Leader, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.
Main Purpose of Job
To lead and motivate the Property Transfer Customer Support team based in our Torquay Centre of Excellence. This is achieved through support, training and development of advisers within our very busy customer support telephony team.
Position in Organisation
This role reports to the Torquay based Property Transfer Manager within the Property Transfer Department.
Main Responsibilities
1. Oversee the smooth day-to-day running of the Property Transfer customer support team based in the Torquay Centre of Excellence, including day to day line management of a Team of customer support advisers.
2. Ensure all HR policies and procedures are followed including holding monthl...