About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
About The Role
Data isn’t just a number at Viator, it’s a product that serves as a key input to nearly every decision we make. We are seeking a Senior Analytics Engineer to help the Experimentation Team team optimize data models, improve the usability of our data, and ultimately increase its impact; someone to serve as an advocate for our data.
The Experimentation Platform team runs the infrastructure and tooling that powers the platform running all A/B testing at Viator. Experimentation plays a key role at Viator in driving our business decisions. Sitting within this team, the ideal Senior Analytics Engineer candidate is experienced with supporting complex products and various stakeholders, both technical and non-technical - someone with a strong understanding of the business and the ability to weigh business needs against technical requirements. This role will be partnering closely with engineering, data engineering, data science and analytics across a range of projects.
Responsibilities
We are seeking a Senior Analytics Engineer who will have the curiosity and drive to move forward data and business intelligence projects of both strategic and tactical importance within a large, fast moving, and data driven organization. This role will work with a variety of stakeholders to ensure that the results of experiments across the business are accurate, timely, and accessible.
1. Execute strategic projects to expand and enhance our experimentation capabilities. For example, exploring areas which are not currently integrated with the platform, then researching and crafting a plan for improvement.
2. Make tactical improvements to a complex data infrastructure. For example, overseeing a project to expand the range of metrics available for test results.
3. Forensic data investigation—investigating and diagnosing often complex data interaction issues.
4. Effectively and easily communicate business requirements to technical stakeholders and technical requirements to business stakeholders.
5. Work with people in a variety of functions across the business to satisfy their data and reporting needs— analytics, product, marketing and engineering
Key Requirements
6. Bachelor's Degree in a technical or business related field (Mathematics, Information Systems, Computer Science, or related Engineering) Master's Degree a plus
7. 5+ years in an analytical or business intelligence role (ideal backgrounds include: a similar Analytics Engineering role at a web company, a data-based consulting role, or other data strategy type positions)
8. Advanced SQL and data skills for data modeling with large, complex datasets
9. Ability to communicate effectively with people across multiple functions
10. Excellent problem solving and analytical skills and a desire to work independently to proactively solve a variety of data problems in a fast-paced environment
11. Demonstrated strength in data modeling and data warehousing to solve analytics needs across the business
12. Confidence in manipulating, processing, and extracting value from large datasets
13. Experience in reporting and data visualization with automated self-service reporting tools
14. Knowledge of e-commerce and web and native app analytics a plus
15. Knowledge of A/B testing a plus
Does the idea of transforming Viator’s data and analytics capabilities using the latest tech appeal to you? If so, then we’d love to hear from you!
Perks of Working at Viator
16. Competitive compensation packages, including base salary, annual bonus, and equity.
17. “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations.
18. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
19. Donation matching. Give back? Give more! We match qualifying charitable donations annually.
20. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
21. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
22. Travel perks. We believe that travel is employee development, so we provide discounts and more.
23. Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
24. Health benefits. We offer great coverage and competitive premiums.
Our Values
We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values:
25. We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
26. We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
27. We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
28. We serve our customers, always. We listen, question, respond, and strive for wow moments.
We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.
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