We are iHasco, a leading provider of Health and Safety and HR Compliance eLearning solutions. We're seeking an experienced Commercial Sales Operations Director to join our high-performing team.
This is a fantastic opportunity to take on a pivotal role in driving business growth and success. As Commercial Sales Operations Director, you will be responsible for optimising sales operations to support and exceed our business targets.
Key Responsibilities:
* Process & Workflow Development: Collaborate with sales, marketing, and customer success teams to refine workflows and dashboards, enhancing customer and lead management throughout the sales cycle.
* Sales Performance Insights: Analyse customer and lead behaviour, satisfaction, and engagement metrics to uncover trends, support strategic sales decisions, and identify upsell or cross-sell opportunities.
* Pipeline Management & Optimisation: Actively monitor the sales pipeline, identify bottlenecks, and recommend improvements to accelerate deal cycles and enhance conversion rates.
* Operational Excellence: Troubleshoot daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity.
* Reporting & Analytics: Develop and present insights through sales data reports, dashboards, and key metrics that provide visibility into team performance and guide decision-making.
* Cross-Functional Collaboration: Work closely with various departments, ensuring alignment on business objectives and resolving interdepartmental challenges that could impact sales effectiveness.
In return for your hard work, you can expect a competitive salary of around $120,000 - $150,000 per annum, plus a range of benefits including a generous annual leave entitlement, wellbeing support, and continuous learning and development opportunities.
Join us as we take this exciting step forward, reaffirming our commitment to quality, creativity, and simplicity. With the backing of the Citation Group, we're poised to reach new heights and provide an unparalleled client experience.