Are you an experienced help desk administrator looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training?
Randstad Construction & Property are working on behalf of a Regional M&E company to find an experienced and collaborative helpdesk administrator in Livingston. The successful candidate will be responsible for admintistration work on a static site.
Location: Livingston
Salary: Competitive (up to £27,000 depending on experience)
Employment type: Full-time, permanent, Hybrid working
Key benefits:
* 40 hours per week
* Employer pension
* Company sick pay
* Cycle to work scheme
* Overtime rates
An average day will include the following:
1. Ensure customer SLAs are met
2. Ensure Quoted jobs have best fit resources allocated (geographically and skill set)
3. Monitor engineer response to Quoted works to ensure return visits are logged and
4. completed
5. Assist with purchasing
6. Ensure timely processing of engineers quotes, reports and recommendations to
7. clients
8. Ordering goods and services
9. Liaising with Accounts managers and supervisors with regards to capacity, timing of
10. jobs and issuing work instructions
11. Liaise with engineers to keep informed of changes, abnormal travel<...