Aftersales Manager required in Bolton, Greater Manchester - Lancashire (Car Dealership, Automotive, Motor Trade)
£38,000 + bonus with OTE £51,000 and unmatched benefits:
Employee Car Scheme (car lease + insurance all included from £80/month)
Private Medical Care (Vitality)
Annual Health Checks and free flu jabs offered
Private Dental Care (Denplan, £0 excess)
Pension with enhanced employer contribution
Income Protection & life Assurance
Critical Illness Protection
25 days Annual Leave + Bank Holidays
Wellness benefits including cycle to work scheme, free eye tests, employee assistance programme, and more.
Financial hub providing free financial guidance and support.
Enhanced Maternity, Adoption and Shared Parental Leave (up to 6 months full pay)
Enhanced Paternity Leave
Birthday Vouchers
Due to an internal promotion, we are looking for an experienced Aftersales Manager to lead our Client's team in Bolton. Managing a team of approximately 26 in total across workshop, service, warranty and parts, this would suit someone with exceptional leadership skills.
Responsibilities:
* Manage the Service Desk;
* Coach and supervise the Aftersales team, ensuring targets are met;
* Regularly review, update and implement processes to improve efficiency;
* Resolve customer complaints and any internal Service issues;
* Staff management including appraisals;
* Generate and present progress reports to the senior leade...