AParts Advisor Join the Area's Largest Independent Motor Factor
We are an established, family-run Independent Motor Factor, offering an exciting opportunity for an experienced Parts Advisor to join our growing team.
About the Role:
We are looking for candidates with prior experience as a Parts Advisor or similar roles in the motor trade. A strong understanding of cars is essential, and while experience with MAM software is advantageous, we are willing to train the right candidate who demonstrates a willingness to learn.
You should be proactive, sales-driven, and committed to delivering outstanding customer service. Excellent communication and organizational skills, combined with the ability to thrive in a fast-paced environment, are crucial.
Key Responsibilities:
* Work independently and as part of a team
* Provide excellent customer service over the phone and face-to-face
* Identify and dispatch correct parts to internal and external customers
* Liaise with colleagues to exceed customer expectations
Key Tasks:
1. Handling customer queries and orders at the front counter
2. Answering inbound calls and serving retail and trade customers
3. Building long-term relationships with local customers
4. Actively promoting offers and customer incentives
5. Accurately picking and packing parts for delivery...