Job summary
We are looking for a self motivated and experienced individual (fixed term - 12 months) who would welcome the opportunity to work within a multi-disciplinary CAMHS Eating Disorder Service covering the North Yorkshire and York Service, acting out of the bases in the York and Harrogate area. The teams provide specialist health services to Children and Young People. This provides benefits such as MDT working, working with children and young people within the North Yorkshire and York area, professional peer support and sharing of good practice.
The primary role is to provide a full Medical Secretarial Service to the team's Consultant Psychiatrists including SAS doctor and junior medical, psychology colleagues and nursing colleagues. In addition to provide senior administration duties to the members of the Admin Team, whilst working together to maintain standard systems and processes across the service.
This is an exciting opportunity to work within this very proactive friendly team by working collaboratively and contributing to the Multi-Disciplinary Team to support continual improvement and developments.
Main duties of the job
You will be required to support and maintain standard systems and processes set out by the Trust and locally. The successful candidate will need to have very good IT and organisational skills. The ability to prioritise workload, work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work will also be essential. Very good interpersonal and communication skills at all levels are required.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
08 November 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year pro rata, per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Job share
Reference number
346-NYC-114-24-A
Job locations
Orca House
Dragon Parade Clinic, 2 Dragon parade
Harrogate
HG1 5BY
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
We would welcome any informal visits to meet the team prior to application/interview.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Person Specification
Qualifications
Essential
1. BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
2. IT Qualification (. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
3. Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)
Experience
Essential
4. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
5. Participation in service and quality improvement initiatives
6. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service
Knowledge
Essential
7. Accurately transcribe data from a variety of sources, including digital dictation software
8. Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
9. A sound understanding of quality improvement initiatives
10. Organising and completing demands and workloads meeting deadlines using delegation where necessary
11. Problem solving for an area of work or developing alternative or additional procedures.
Skills
Essential
12. Negotiating and influencing skills
13. Accurately transcribe data from a variety of sources, including digital dictation software
14. Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions
15. Ability to work autonomously and proactively and be accessible to team to support workload
16. Human resources policies and procedures
17. To be able to critically analysis, appraise and problem solve
18. Maintain concentration and attention to detail whilst also dealing effectively with interruptions