Circet Home are looking for an experienced Call Centre Agent to join our team in Selkirk, Scotland. This is a 9 month fixed term contract, working full time hours (37.Hybrid working options are available.
Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. Deliver outstanding customer service to our Fibre clients.
• Provide key support to our engineers and Supervisors.
• Competent on Microsoft packages, in particular Excel. Prior Service Centre Agent experience and must be prepared to undertake additional training as required.
Good working Knowledge of work management systems and windows (Excel/Word)
Good awareness of Health & Safety and Quality Assurance Procedures
Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities