A prestigious estate agency that has built up a highly professional reputation and is now the number one agent within a very competitive market currently have a vacancy for a Customer Relationship Manager working within their fast-paced City Centre New Homes department with a salary up to £34,000 to include benefits and bonuses pa.
Role Objectives
* To provide sales, administrative and marketing support effectively and efficiently to the Manager and New Homes Sales team and to provide the highest level of customer service.
* To work pro-actively to assist both the department sales team and Management to grow the company’s business and to continue to raise the Company’s profile across all sectors of the business.
* To willingly and enthusiastically promote and progress all sales, advertising and marketing initiatives and where necessary take personal responsibility for specific initiatives as instructed by the management team.
* To assist the team by carrying out viewings on site whenever required.
Main Duties
1. Answering the telephone and dealing with enquiries in a timely manner and dealing with telephone and internet enquiries and booking appointments in the diary
2. Department administration
3. Diary management ensuring that appointments are scheduled effectively
4. Site visit to carry out viewings when required
5. Efficient use of New Homes software, ensur...