Job Description
Responsibilities:
- Accurately process orders received via phone and email.
- Offer product advice, with the ability to upsell or suggest alternative products.
- Coordinate with Warehouse and Purchasing teams to monitor delivery progress.
- Resolve customer complaints and manage delivery issues with couriers.
- Develop strong product knowledge to better meet customer needs.
- Collaborate effectively within a small, busy team, engaging in various business processes.
Requirements:
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced, multi-functional role.
- Positive attitude and flexibility to meet evolving business demands.
- Excellent organisational skills with strong attention to detail.
- Previous experience in sales or administration is preferred.
If you are a proactive individual with solid administrative skills and a passion for supporting sales, we encourage you to apply!
Benefits:
- Company pension
- Free and on-site parking
- Supplemental Pay: Bonus scheme