This new role of Research Participation and Inclusion Facilitator will be responsible for providing dedicated, professional, efficient, and effective support for public engagement and inclusion activities across the South West Central region of the NIHR Research Delivery Network.
The NIHR Research Delivery Network (RDN) is part of the National Institute for Health and Care Research. We are funded by the Department of Health and Social Care to support the country's world-class research system to deliver high-quality research that enables the best care for our population.
Our vision is that the UK is a global leader in the delivery of high quality, commercial and non-commercial research that is inclusive, accessible, and improves health and care. Our mission is to enable the health and care system to attract, optimise and deliver research across England.
This role is with the NIHR South West Central Regional Research Delivery Network (RRDN), which is hosted by University Hospitals Bristol and Weston (UHBW).
Main duties of the job
* facilitate conversations with public and community groups (including under-served communities)
* engage with members of the public using a variety of online and in-person facilitation techniques, methods and tools to promote inclusion
* be the first point of contact for key stakeholders (including members of the public)
* regularly manage complex and sensitive information
* be responsible for coordinating meetings, facilitating events and wider public engagement/inclusion engagement activities
* be responsible for the collection, analysis and reporting of feedback
* manage reward and recognition payments for participation in engagement activities
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Person Specification
Qualifications and Education
Essential
* Postgraduate qualification (e.g. Post Graduate Diploma) in a relevant subject or equivalent level of experience
Desirable
* Facilitation training/qualification
* Data entry/analysis
Knowledge and Experience
Essential
* Skilled facilitator with experience of group facilitation, designing and delivering virtual public events and training using participatory approaches (a qualification or course certificate is desirable)
* Understanding of the principles and methodology of co-design and co-production
* Experience of undertaking community engagement work in a health research and/or health service context, and in particular experience of engaging underserved communities with health and social care research or health/ social care services
* Knowledge of barriers to research participation amongst underserved communities or those experiencing health inequalities
* Experience of writing reports and other communication material, analysing and incorporating data as required
* Experience of developing recruitment and publicity materials aimed at members of the public
* Project management experience with excellent organisational skills and ability to prioritise work and meet deadlines
Desirable
* Knowledge of data platforms such as NIHR Online Data Platform (ODP) an advantage
Skills and Abilities
Essential
* Excellent communication skills with the ability to encourage communication between patients, carers, public, healthcare and research professionals
* Excellent interpersonal, communication and influencing skills, have meticulous and well-structured administration skills, be able to use initiative, work independently and in a proactive way
* Proficient in Microsoft Office software including Outlook, Word, Excel, PowerPoint, Access and Google Workspace applications
* Proficient in meeting administration and management including arranging and supporting organisational level meetings, minute taking and awareness of confidentiality requirements when communicating with members of the public
* Excellent communication, oral and written skills with experience in presenting to different audiences
* Ability to convey complex information to a range of stakeholders using a variety of tools and methods
* Ability to identify opportunities and approaches to achieve goals and improve results
Aptitudes
Essential
* Highly motivated
* Enthusiastic and proactive approach to work
* Team player
* Problem solver and a solution-based approach to task
* Flexible and co-operative approach
* Committed to Equality Diversity and Inclusion and passionate about equity of access to health care or research
* Aware of and observant Health and Safety issues especially as they relate to working with the general public in varied locations
Public Sector Language Competency
Essential
* Able to speak fluent English to an appropriate standard
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Whitefriars
Lewins Mead
Bristol
BS1 2NT
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