Job Description
User Researcher
Day Rate: Up to £75,000 +10% Bonus
Clearance: Active SC Required!
Location: London - Hybrid
In office: 2-3 days per week
The Opportunity:
A Digital Design Consultancy seeks an influential User Researcher to help design and implement a transformative Government Digital Service (GDS).
The Role:
* Identify Research Needs: Determine essential research requirements and select appropriate methods for each project.
* Develop Research Plans: Develop and present clear research plans outlining goals and methodologies to ensure team alignment.
* Conduct User Research: Lead user research activities, including moderating sessions and preparing discussion guides to gather authentic feedback.
* Foster User Connections: Engage users through in-depth interviews and workshops, using ethnographic techniques to gain deeper insights.
* Generate Insights: Analyse diverse research findings to extract actionable recommendations that drive improvement.
* Synthesise Findings: Collaborate with cross-functional teams to turn insights into compelling user stories.
* Visualise Experiences: Create visual representations of user journeys and experiences to clarify complex data.
* Present Insights: Communicate insights effectively to stakeholders, delivering presentations that drive strategic service improvements.
Key Requirements:
* Previous experience working on Government Digital Service (GDS) projects.
* Active SC Security Clearance.
* Experience as a User Researcher (UX) in public services, either directly or through consultancy firms, with a focus on data-driven decision-making.
* Proven ability to design and execute effective research plans that achieve project objectives.
* Excellent ability to present actionable insights and recommendations clearly, tailored to the audience's interests and knowledge.
* Ability to work effectively within a multi-disciplinary team and engage stakeholders from diverse departments and backgrounds.
For more information, please apply below or contact me directly.
Contact | 02077806706
LinkedIn | George Bates | LinkedIn
Email | george.bates@ansonmccade.com
User Researcher