Job Description
About NCR Atleos:
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Summary:
We are seeking a highly skilled and experienced Product Management Leader for Services to join our team. This role is pivotal in driving the growth and optimization of our Services under the Service First banner. The successful candidate will be responsible for Service Offer Development, Pricing, SMEs/Sales, Playbooks, Renewals, and Competition.
Key Responsibilities:
Service Offer Development:
* Lead the development of new service offerings to meet market demands and company objectives.
* Conduct market research to identify customer needs, service gaps, and emerging trends.
* Collaborate with cross-functional teams, including engineering, marketing, service operations and customer services management and to design and implement innovative service solutions.
* Define service specifications, requirements, and success metrics.
* Manage the service development lifecycle from concept to launch, ensuring timely delivery and quality.
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