Telematic Admin Assistant
Location: Simonswood, United Kingdom
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: R0013428
Job Summary
Working with the UK TIP Insight team on all areas of the telematics business from install through to onboarding customers and maintaining high levels of customer satisfaction.
Essential Functions/Responsibilities:
* Ordering, managing and distributing stock.
* Managing installs with TIP depots and Install partners.
* Assisting with pricing and subcontracting of all installed units.
* Onboarding customers and carrying out customer training sessions.
* Supporting customers with any questions and issues on the platform.
Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.
Qualifications/Requirements:
* Good communication skills.
* Data handling/problem solving – often requiring the combination of different sets of data from different locations in order to create a single set of data, as well as create new reports from scratch.
* Multitasking – Ability to maintain/complete different types of tasks simultaneously.
* Good understanding of Excel (vlookups and pivot tables basic requirement); additional training will be given.
* Customer focused.
* Willing to learn all parts of the business.
Benefits We Offer:
* Bonus scheme.
* Contributory Company pension scheme.
* Private healthcare cover.
* 25 days holiday plus bank holidays.
* Generous referral programme.
* Life assurance.
TIP Trailer Services employs staff at more than 70 locations and at more than 50 maintenance facilities throughout 16 European countries. Our employment opportunities are diverse and available at a variety of locations.
TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals. Hiring is subject to background check.
We believe diversity drives innovation. The variety of nationalities, cultures, religions, and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations, and thinking styles that lead to business success. Integrity, honesty, and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment, and honest way of working into our TIP family.
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