Job Purpose
To deliver telephone and written HR advice and support to clients who have requested on-site consultancy support through Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression.
Job Overview
We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key.
Day-to-Day Responsibilities
· Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities.
· Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations.
· Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes.
· Work positively with consultants to effectively manage their time and client expectations.
· Create and maintain files, system logs and other administrative tasks.
· Work towards the team objective of obtaining re...