Ready to take on a new challenge with a company that’s growing fast and truly values its people? We’re looking for a Customer Service Administrator to join our fantastic client in Skipton. Whether you're a customer service pro with admin experience or someone excited to dive into this role, we want to hear from you. This is a great opportunity for someone who’s passionate about delivering top-notch service, building strong client relationships, and being part of a business that’s all about their people, service and impact! If you're eager to learn, thrive in a dynamic environment, and love the idea of contributing to a supportive, driven team, then keep reading – this could be your perfect next step! As a Customer Service Administrator, your day to day will include:
1. Delivering Exceptional Service: Provide a high level of customer service to ensure client satisfaction and help boost retention rates. You’ll be the face (or voice!) that clients trust and rely on.
2. Building Strong Relationships: Nurture existing client relationships, becoming their go-to person for anything they need.
3. Offering Expert Advice: When clients need industry guidance, you’ll be there to provide them with the advice they need to succeed.
4. Project Support: Help clients from the get-go by assisting with project scoping and requirements, ensuring eve...