Job Description:
PACS Administrator
Cromwell Hospital, London SW5 0TU
Permanent
£32,000 + Excellent Benefits
Full time 37.5 hours per week (Shifts patterns – Monday to Friday 9am to 5pm)
We make health happen.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.
As a PACS Administrator, you will provide and maintain efficient administrative and PACS services for the Radiology department, ensuring that a high-quality service is delivered to patients, staff and Consultant Users. You will be working as part of a multi-disciplinary team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients. This role includes the development and maintenance of PACS operational policies and procedures, system audit, handling of complaints and ensuring a close liaison with clinical users and with third part suppliers.
You’ll help us make health happen by:
1. To be the first line response to all reported PACS hardware and software equipment faults
2. To be competent to resolve PACS technical issues, monitoring system performance and taking proactive action as necessary to minimise system downtime.
3. To work with fellow PACS colleagues to maintain an effective mechanism for the delivery of hospital wide PACS support, assisting the staff and clinicians in the daily operation.
4. To liaise with Clinical staff, I.T., PACS Manager and G.M. within and outside Radiology, with regard to the management of the PACS service issues, service developments and unplanned down time
5. To support with the preparation of imaging for all MDT meetings. To be present and help to set up images during MDT meetings if required.
6. To retrieve previous images and reports in order to ensure that all relevant information is correctly stored and available for the Radiographers and Radiologists.
7. To maintain a high standard of “housekeeping” for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.
8. To maintain a high standard of “housekeeping” for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.
9. To oversee and be responsible for the digitisation/importing of the patient’s foreign images into the PACS system, including IEP (image exchange Portal).
10. To be available (via free set) on site to resolve PACS issues within the department and the Hospital.
11. To ensure that all imaging and reports (USBs and CD’s) are delivered within a timely fashion and in accordance with the set criteria of the Department.
Key Skills / Qualifications needed for this role:
12. Experience within Healthcare
13. Experience within Radiology
14. Experience with PACS (Desirable)
15. Experience with RIS (Desirable)
16. IT literate
17. Good communication and strong interpersonal skills.
18. Excellent organisational skills.
19. Can work well under pressure
20. Excellent team player
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
21. Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
22. Bupa health insurance as a benefit in kind
23. An enhanced pension plan and life insurance
24. Annual Health Services Bonus Scheme
25. Support with travel costs via a season ticket loan or cycle2work
26. Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.