Major Recruitment are currently recruiting for experienced FULL TIME Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies.
*Please note you must be based in the UK on a full time basis, to be considered for this position*
Hours of work - Monday to Friday 09:00am - 5:00pm (please note we cannot offer part time hours for this role)
Rate of pay - £11.44ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly)
*Start date January 2025*
The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.
*This is a high-volume outbound calling role!*
Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).
You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won't be able to pass the initial IT test if you don't have the correct equipment/software.
Main Duties
Contact businesses to Conduct telephone interviews in accordance with quality standards
High volume of outbound calls
Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
Supply project related feedback and observations to team manager
Dealing with any problems/complaints that arise
Working towards daily and weekly targets
Building a strong rapport with the person you are speaking to.
In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.Candidate Requirements
Excellent communications skills
The ability to build rapport quickly and engage with a respondent
Literate and numerate
Computer literate
Excellent timekeeping and attendance
Resilient self-motivated and target driven
Strong work ethic
Extremely organised
Own Windows based laptop / computer
Own Direct USB headsetWorking From Home - Monday to Friday 9am till 5pm
Full time only
Monthly Pay - 12th of every month
£11.44ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance
INDLS
Please click to apply