Job summary
Do you thrive in a fast paced environment? Do you have at least one years worth of experience working in a healthcare setting? Do you gain jobsatisfaction when helping others? Then this may be the role for you.
At St Stephen's Health Centre we are a friendly team, who aredriven by the same goal of giving the best patient care and experience. Does this sound like the right career for you?
Does this sound like the right career for you?
Main duties of the job
Your main reasonability will be to monitor the practice appointment system. You will interact and assist with patients face-to-face and over telephone. Your aim will be to give the best patient experience from start to finish.
We're looking for a full time employee who is felxible for both early and late shifts Monday - Friday.
About us
St Stephens Health Centre is an NHS healthcare provider.
We are a team, working in partnership with our local community to help promote and support health and wellbeing.
St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
Job description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties will include greeting and directing patients, dealing with patient registration, booking appointments, processing of information. You will act as the central point of contact for patients and will distribute information, messages and enquiries to the clinical team.
Person Specification
Qualifications
Essential
1. GCSE grade A to C in English and Maths
Experience
Essential
2. Experience working in a GP practice