Job Title: Head Spa Therapist
Salary: £33,000 per annum
Location: Pitlochry, Perthshire
Accommodation provided: Yes, on an all-inclusive basis; charge for accommodation: £70 per week
Type of contract: Permanent
Workplace description: Nestled in the heart of Highland Perthshire, this hotel & spa is a truly unique five-star hotel, drawing inspiration from its historic past and breathtaking surroundings while adding a touch of contemporary style.
Main duties and responsibilities:
Key Responsibilities
1. Lead, mentor, and develop a team of skilled therapists to deliver exceptional treatments and customer service.
2. Conduct regular training sessions to maintain high standards and introduce new techniques.
3. Oversee the scheduling of therapists to ensure efficient and effective service delivery.
4. Ensure all treatments meet our five-star standards and protocols.
5. Manage inventory of spa products and supplies, ensuring stock levels are maintained.
6. Handle guest feedback and resolve any issues promptly and professionally.
7. Collaborate with the spa manager to develop new treatments and packages.
8. Ensure compliance with all health and safety regulations.
9. Maintain accurate records of treatments and client information.
Essential Criteria
1. Proven experience as a Senior or Head Therapist in a luxury spa environment.
2. Professional certification in massage therapy, esthetics, or a related field.
3. Exceptional leadership and team management skills.
4. Strong communication and interpersonal abilities.
5. Extensive knowledge of spa treatments, products, and industry trends.
6. Ability to maintain a calm and professional demeanor under pressure.
7. Proficiency in spa management software is an asset.
Important Notes
1. Applications should be made by email.
2. Applications should be in Word format only and in English.
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.
Please be aware that if you apply for this vacancy, you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients.