We are currently seeking highly motivated and fluent Czech and/or Slovak speakers to join our excellent customer service team.
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment?
If so, we have the perfect opportunity for you to shine as a Multilingual Customer Service Representative!
Location: Dundee (Hybrid working)
Pay Rate: £13.90 - £14.52
Hours: Flexible - full and part time available
Duration: 6 months - Ongoing contract
Our client is one of Europe's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers.
As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do.
What You'll Do:
1. Provide outstanding service to our Czech and/or Slovak speaking customers over the phone, email, and live chat. Handle their queries, concerns, and feedback with empathy and professionalism.
2. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded.
3. ...