About us
Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
The Role
As Chief Engineer, you will oversee all engineering responsibilities for the Resort, ensuring all reactive and planned preventative work is carried out effectively and efficiently, with minimum disruption to our guests, members and team. Youll be responsible for implementing best practice and new technologies to support energy efficiency and will also lead, develop and motivate the Building Services team.
Benefits
Up to £65k depending on experience
Complimentary meal on duty
Staff Discounts at The Lensbury and across the L+R portfolio
28 days holiday per annum (including public holidays
Use of leisure facilities, including gym & swimming pool (after successful 30 day review)
Employee Assistance Programme - for you and your family
Hospitality Rewards - online benefits portal offering lots of discounts e.g. M&S, Costa, Deliveroo, Snow + Rock, Fitbit, Thorpe Park, Legoland and more....
Fully funded Apprenticeship opportunities
Excellent training and development opportunities
Staff Awards and Social events throughout the year
Cycle to work scheme
Free parking
Refer a Friend programme
Key Responsibilities
Lead, motivate and develop the Engineering team to maintain the highest levels of experience and presentation for our guests throughout the Resort at all times;
Develop and implement a working strategy to provide a technically and commercially efficient solution for the management and control of all engineering services at The Lensbury;
Undertake the full handover with Contractors following the completion of any refurbishment;
Partner with other leaders and managers within the business to ensure the smooth flow of communication between key departments, with the overall objective of enhancing the guest experience at all times;
Implement a comprehensive preventive maintenance programme for the Resort, ensuring that full and proper records are kept and are continually updated;
In conjunction with the team, to undertake routine checks of the resort to ensure front and back of house operations work smoothly at all times;
In conjunction with the H&S Coordinator and other appropriate departments, ensure compliance with all relevant current and new statutory legislation pertaining to the Resort operation;
Remain calm, composed and in control in all situations, and effectively handle all guest feedback;
Co-ordinate and supervise projects, and work alongside outside contractors
Observe energy efficiency of all equipment, making recommendations for replacement of energy inefficient equipment and to report to management all wastage of energy;
What we are looking for?
To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:
A passion for delivering outstanding levels of operational support with a proven track record within a similar size and calibre of property
Hold an IOSH or NEBOSH general certificate
Engineering degree/diploma or related discipline preferred
Previous leadership experience
The ability to manage in a diverse environment with an overall focus on providing an outstanding guest experience
Strong organisational and time management skills with a high degree of flexibility
Commercially focused
Computer literate in Microsoft Window applications required
Must have renovation experience, preferably in a resort or hotel setting
Proven ability to handle multiple complex projects with a focus on results
Strong interpersonal and problem solving abilities
Highly responsible & reliable with exceptional attention to detail
Experience with high level of water and pool management preferred
The Lensbury Club Londons Riverside Resort
The Lensburys exclusive leisure club, hotel and conference centre sits in extensive grounds on the banks of the Thames in Teddington, south west London.
Our members can take care of their wellness by working out in the Lockside gym and studios, playing tennis or pickleball on our courts, boating on the river launched from our specialist Watersports Centre, or relaxing in our extensive grounds. After catching up on emails in our co-working spaces, they can recharge with a coffee and light snack from our deli or something more substantial in our Club House restaurant.
Visitors to the area can enjoy an overnight stay in one of the elegant hotel bedrooms, with access to The Lensburys facilities, enhanced by the location and beautiful surroundings.
For business, The Lensbury provides a captivating backdrop away from the hustle and bustle of central London. Its an ideal setting for a whole host of business events, from meetings and conferences to team building and company away-days.
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