Role: Relationship Manager
Location: Stafford (Hybrid)
Basic Salary: £22/27k DOE plus bonus and great benefits
Great opportunity to join a specialist asset finance company as a Relationship Manager. The successful candidate would be joining the Direct and Online sales team and reporting to the Head of Online & Direct Sales. Ideal candidates will have experience in a customer facing role in the financial services sector, candidates with transferable sales role experience will also be considered.
Responsibilities of Relationship Manager:
1. Supporting and promoting the sale of excavators and related equipment through hire purchase and lease
2. Following our compliant sales process to support our clients in choosing the right finance option for their business.
3. Negotiating finance rates and co-ordinating each stage of the client transaction.
4. A high level of telephone interaction with clients, external sales team, and dealer sales personnel
5. Achieving profit and margin objectives
6. Building relationships with new and existing clients through regular calls and emails and responding to inbound enquiries
7. Nurturing existing relationships with clients and dealer sales personnel
8. Build, manage and maintain sales pipeline
Competences and behaviours needed to be Relationship Manager:
9. Customer service focus
10. Driven approach, self-motivated, with a positive attitude
11. Confident, resilient, inquisitive
12. Effective communication skills
13. Ability to prioritise and work professionally whilst managing multiple clients demands
14. Numerate, accurate, diligent
Qualifications & Experience required to be Relationship Manager:
15. A levels/BTEC
16. Ideally, proven success in meeting sales quotas in a financial services environment.
17. Knowledge of hire purchase, leasing, or B2B lending
18. Understanding financial service regulations and standard industry policies
Please contact Jo for more information