Job summary
We are currently looking to recruit areceptionist supervisor on a permanent contract.
The successful candidates willdemonstrate excellent interpersonal and organisational skills as well as alevel of competency in Information Technology. Ideally you must be a teamplayer who is adaptable and can demonstrate outstanding communication skills,motivation, initiative, assertive, and a willingness to learn.
Main duties of the job
All applications for this post need tobe made online
Please note that our vacancies may closebefore the advertised closing date if sufficient suitable applicants arereceived.
All shortlisted applicants will becontacted by via email. If you have not been contacted within 4 weeks of theclosing date you should assume that you have not been shortlisted.
Please ensure that you read andunderstand the Job Description and Personal Specification attached to the role.Your Statement in Support should reflect the requirements specified as yourapplication will be judged against these criteria
Please ensure that you read andunderstand the Job Description and Personal Specification attached to the role.Your Statement in Support should reflect the requirements specified as yourapplication will be judged against these criteria
About us
Central Park Surgery is an NHS organisation. We have very good and stabile clinical team of 2 partners, 1 salaried GP, nurses and HCA. Our proactive approach is reflected on our achievements and also our engagement in Havering North Primary Care Network. We are currently looking to recruit to the following position on a permanent contract, to work Monday to Friday. We have great supportive team, efficient and experienced leadership all working in very pleasant environment.
Job description
Job responsibilities
The role of the Assistant Practice Manager isto ensure the smooth running of the reception team during practice openingtimes.
Experience in Primary Care and knowledge of Emis is essential.
They will work alongside Practice Manager andthe practice team to provide a service to the registered patients. More details are in attached file. Please make sure you read the Full Job Description.
Person Specification
Experience
Essential
1. Primary care experience - Experience of working within primary care environment, preferable GP Practice. Experience of working with Clinical system, preferably Emis.
2. Scope to Act - Proven ability to work under own initiative, proactively identity potential challenges and opportunities and prepare actions plans to address them
3. Organisational Skills - Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements
4. Role Complexity - Experience of working with multi-disciplinary teams and patient engagement
5. Service Development / Implementation - Experience of delivering against work plans as identified by senior management and ability to identify challenges if they occur
6. Communication/Influencing - Experience of working with junior and senior staff and ability to engage with both staff and patients.
7. Experience of managing of difficult situations and complaints management
Desirable
8. Decision Making - Experience of working to an agreed set of targets and work flexibly to adapt to changing demands
9. Knowledge/Capability - Experience of managing staff rotas, preparing reports for senior management, running searches to support contract reporting requirements
10. Budgetary Responsibility - An understanding of effective rota management to ensure delivery of the service within a set budget
11. Staff Management - People management skills with experience in staff appraisal and performance management
Qualifications
Essential
12. GCSE or NVQ Level 3 or equivalent experience or above.
13. Primary Care experience.
Desirable
14. Experience of managing reception team.