Job Title: Customer Service Representative
Location: Near Paddock Wood, Kent - free parking on-site and a 3 minute walk from the train station
Employment Type: Full-Time office based
Salary: £27,000
25 days holiday
Company pension scheme after 6 months
We are seeking a talented and motivated Customer Service Administrator to join our client's dynamic team in the distribution industry. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this is the perfect opportunity for you!
The office and working environment is bright, modern and very welcoming. The company are growing and not only are they industry leaders they are also recent finalists in industry awards!
These are the daily tasks you will complete within your role here:
1. Provide outstanding customer service support to clients and customers utilising the companies software and technology in order to do so
2. Process orders and ensure accuracy in data entry, updating the company CRM
3. Respond to inquiries, resolve complaints, and troubleshoot issues efficiently and promptly using your excellent customer service skills
4. Collaborate with various departments to ensure timely delivery and resolution of customer requests
5. Assist in identifying and implementing...