Looking to get into Generative AI within a multi-cloud environment? We’re helping a Cardiff based company scale up with a Cloud Infrastructure Engineer.
About the company:
* They have a mainly remote set up; more of an ‘as and when approach’ to being in the Cardiff office, which is usually one day per quarter for socials.
* Personality fit is as important as technical capabilities, which means the culture is relaxed with no drama or egos.
* They offer a structured road map in terms of progression, and they provide a budget for learning and development.
About the role:
* You will be joining a small team of 3-4 within a wider team of 50-55, where they have a collaborative and supportive approach.
* 3rd line support is the backbone of this role, so you’ll need a minimum of 3-4 years’ experience of this along with Microsoft 365 to maintain, deploy and continually monitor/improve the services and infrastructure.
* They have an on-call rota/bonus you can opt into, but there is no obligation.
* As they have a multi-cloud environment, we’re looking for someone with solid AWS experience. Additional experience with Azure, GCP or Terraform is a bonus.
* They have some really interesting projects coming up as they have investment in Generative AI, so you’ll be working with Bedrock as well as improving AI features and automating services.
* Day to day, you will provide 3rd Line Support resolving and solving problems with internal and third party escalations ensuring SLAs are met.
Essential criteria:
* Microsoft 365
* Proficiency with AWS
* Backup & Recovery
* M365 administration Azure AD, Endpoint/Intune, Exchange, SharePoint & Teams.
* 3-4 years+ experience within 3rd line support
* Able to commute to the Cardiff office for strategy meetings etc.
* We are unable to provide Visa Sponsorship for this role or consider Graduate/Post Study Work Visas.