Job purpose:
The Housing Support Workers job is to deliver appropriate levels of support to tenants living in sheltered housing complexes. The post holder will be able to work on their own initiative and also as part of a competent and efficient staff team. The job requires professionalism, confidentiality, flexibility and good humour to ensure a smooth running and safe service for tenants/residents.
Main duties and responsibilities:
Ensure new tenants are welcomed and given relevant information about the scheme and services available.
Maintain contact with tenants in accordance with agreed Support Plans.
Provide appropriate and necessary support to enable the tenant to sustain their tenancy.
Work individually and as part of the Housing Support Team.
Be alert to individual tenants circumstances and condition and take appropriate action to promote the well being of the individual.