I’m excited to be recruiting an IT Support Technician on behalf of a fantastic client! This is a great opportunity for someone with a passion for IT and customer service to join a busy IT Support team and make an immediate impact.In this role, you’ll provide essential 1st and 2nd line support, assisting users with technical issues and ensuring smooth day-to-day operations. It’s a varied and hands-on position, perfect for a proactive technician who enjoys problem-solving and engaging with customers.Key Responsibilities:
* Deliver 1st and 2nd line support, troubleshooting hardware, software, and connectivity issues via phone, email, and in person.
* Log and manage support tickets, escalating where needed for efficient resolution.
* Support Microsoft 365, Windows 10/11, and other key applications.
About You:
* Demonstrable experience in IT support or helpdesk environment.
* Great communication skills with a customer-focused approach.
* Solid knowledge of Microsoft 365, Windows OS, and basic networking.
Please Note: Sponsorship is unavailable for this role.Next Steps: Apply Now!...