About The Role
We've got a fantastic opportunity for a Pharmacy Manager to join our Plymstock store, which dispenses over 8,000 valued items on average to the local community each month.
At Morrisons Pharmacy, we take a holistic approach to healthy living. It's natural for us. With our focus on the freshness and goodness of our food, our in-store pharmacies are a logical step to helping customers look after themselves inside and out.
Reporting to the Store Manager, you will have the autonomy to lead and shape your service and put it right at the heart of the store.
As Pharmacy Manager you will:
1. Lead a Pharmacy Team in providing fantastic customer service through proactive engagement of customers and the community
2. Maintain a customer-focused environment creating moments that matter to our customers when they need it most
3. Engage confidently and compassionately with customers, guiding them to take medication safely and effectively
4. Ensure product knowledge remains relevant and up to date, responding to customer needs appropriately
5. Provide essential Pharmacy Services Flu Vaccines / NHS Pharmacy First Service (PFS)
6. Ensure pharmacy colleagues schedules, holidays and working time is effectively planned and managed
7. Create a culture driving a great environment growing and developing our colleagues
8. Work collaboratively with other pharmacy colleagues, offering support and advice where required, whilst sharing accurate information in a confidential and timely manner
9. Coach and lead the Pharmacy Team & Store Manager with the delivery of agreed KPIs
10. Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place
11. Be responsible for the safe, effective and legal running of the pharmacy
12. Ensure all Pharmacy Standard Operating Procedures are followed
13. Responsible for the completion of all pharmacy audits and any resulting actions/outputs
14. Ensure compliance to Pharmacy Data Security & Protection at all times
15. Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines
16. Build relationships with GPs & appropriate Healthcare Professionals in the community
17. Use expert knowledge and opportunistic interventions to maximise/drive services and sales, whilst complying with any clinical, ethical and legal requirements
About You
As Pharmacy Manager, you will have a true desire to help others by leading your team and enhancing current services.
In addition you will:
18. Possess a Pharmacy degree
19. Be registered with the General Pharmaceutical Council (GPhC)
20. Have experience of working in the community pharmacy sector
21. Demonstrate experience of leading and empowering a team
22. Show care and compassion for customers with a customer first ethos
23. Be enthusiastic and committed to delivering pharmacy services and KPIs
24. Deliver the highest level of customer service, building relationships with customers, colleagues and the community
Pharmacists working for Morrisons will have to complete a DBS check (organised by us) prior to commencement of employment
Morrisons Pharmacies offer colleagues a high level of working flexibility and control over their work rotas. This enables routine overlap periods with other pharmacists on duty, for consistency of patient care and colleague development.
We are proud to have an inclusive culture where everyone truly feels able to be themselves. Everyone is welcome at Morrisons.