About the role
Title: Support officer
Pay Rate: £12.15 Per hour
Location: Aylesbury
Shift Timings: No set shift pattern, but 40 hours a week are guaranteed, hours may include weekends & bank holidays
Must be able to drive and have a full UK driver's license as they need to travel across different stores.
You will be working in a well-known retail store, a widely known retailer which holds various stock ranging from food/drink, homeware, and clothing. This role is largely customer service based, with the requirement being to cover the main door, meet and greet customers, and offer support, as well as regular patrols and challenging the alarm. Officers are responsible for providing safety and security to both staff and visitors alike. We are looking for candidates who are confident, outgoing, and have good energy, as well as being the type of officer that wants to help people and be a part of a team.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer:
* Winter Support Package – supporting employees in the latest energy price increase.
* Cycle to work scheme.
* Smart tech – allowing employees to buy the latest tech, deducted from their salary’s monthly at no additional interest.
* Salary finance loans and monthly advances.
* Vouchers across various retailers such as Sainsburys, Argos, ASDA, as well as holidays, leisure, fashion, pets, and many more.
* Life cover.
* Private medical cover.
* Childcare vouchers.
* Private pensions.
Your main responsibilities may include:
* Patrolling the Retail Store Premises.
* Challenging the alarm.
* Meeting and greeting on the door.
* Offering support to visitors.
* Following ASCONE.
* Investigating disturbances, as well as monitoring the entry and exit points of the retail store.
* Confidently calling for help in emergency situations and operating theft detecting devices.
* Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
* SIA licence is desirable but not essential, as full SIA training can be provided for the right candidate.
* Be confident, outgoing, friendly, and willing to learn.
* 5-year checkable work/career history.
* Physically fit to undertake given tasks.
* Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognise that PEOPLE are our most valued resource and as such we aim to ensure our workers are matched within the right role that suits them, with a view to help them progress.
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